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Our Response to COVID-19
Our Response to COVID-19

At Boston Pizza we're committed to helping protect the health, safety and peace of mind of our employees, guests and communities. We appreciate your patience as we work through this challenging time together and thank you for your ongoing support.

At Boston Pizza we're committed to helping protect the health, safety and peace of mind of our employees, guests and communities. We appreciate your patience as we work through this challenging time together and thank you for your ongoing support.

Our restaurants are open!
Our restaurants are open!

Our restaurants are following all local and provincial guidelines.
Please contact your local Boston Pizza to confirm their hours for dine-in, takeout and delivery. 

Our restaurants are following all local and provincial guidelines.
Please contact your local Boston Pizza to confirm their hours for dine-in, takeout and delivery. 

Your health & safety is our main priority
Your health & safety is our main priority

We have a part to play in helping get through this global health crisis by acting responsibly.
We are following all local and provincial guidelines and mandates. We have implemented measures that support the health and safety of employees and guests at all our locations. Here's how : 

We have a part to play in helping get through this global health crisis by acting responsibly.
We are following all local and provincial guidelines and mandates. We have implemented measures that support the health and safety of employees and guests at all our locations. Here's how : 

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Curbside Pickup
Curbside Pickup

We've introduced curbside pickup at our restaurants for all take-out orders, so you don't have to leave your vehicle. 

We've introduced curbside pickup at our restaurants for all take-out orders, so you don't have to leave your vehicle. 

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CONTACTLESS PAYMENT
CONTACTLESS PAYMENT

All payment devices are constantly being sanitized. We encourage guests to use TAP enabled credit or debit cards when completing payment.

All payment devices are constantly being sanitized. We encourage guests to use TAP enabled credit or debit cards when completing payment.

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Increased Cleaning & Sanitation
Increased Cleaning & Sanitation

We have implemented strict cleaning procedures in our kitchens, dining rooms and take-out counters to ensure health & safety measures. 

We have implemented strict cleaning procedures in our kitchens, dining rooms and take-out counters to ensure health & safety measures. 

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Hand Washing & Sanitizer
Hand Washing & Sanitizer

Employees are adhering to rigorous hygiene policies including increased handwashing to protect themselves and others. Hand sanitizer will be available throughout the restaurants for guest use. 

Employees are adhering to rigorous hygiene policies including increased handwashing to protect themselves and others. Hand sanitizer will be available throughout the restaurants for guest use. 

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Staff Health Screening
Staff Health Screening

Daily health checks will be conducted. Only staff who are symptom free will be working.

Daily health checks will be conducted. Only staff who are symptom free will be working.

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Digital Menus
Digital Menus

We have a digital version of our menu available that guests can access through their mobile devices.

We have a digital version of our menu available that guests can access through their mobile devices.

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Common Inquiries
  • How is Boston Pizza protecting their staff, employees and customers?

    At Boston Pizza, we are committed to continuing to help Canadians navigate through COVID-19 while protecting the health and safety of others. For more information, please refer to the list above for measure we are taking to protect employees and guests during this time.   


  • Have restaurant hours changed?

    In response to COVID-19 restaurant hours and service for dine-in, takeout and delivery will vary. Please call your local Boston Pizza to confirm. 


Take-out & Delivery
  • Are restaurant locations open for Take-out or Delivery?

    Restaurant hours and operations for take-out and delivery will vary. Please call your local Boston Pizza to confirm. 

    In response to COVID-19, we've implemented Curbside Pickup and Contactless Delivery to help protect the health, safety and peace of mind of our kitchen staff, delivery drivers and dine-at-home guests are.  Simply request over the phone when placing your order or in the 'special instructions' section online.


  • How do I request Contactless Delivery?

    You can request Contactless Delivery in the following ways:

    - When ordering over the phone: simply request when you place your order.

    - When ordering on Bostonpizza.com: leave a note in the Special Instructions durincg heckout.

    - When ordering on the Boston Pizza app: call the restaurant after you’ve placed your order.

    For more information, visit our Contactless Delivery page. 

     


  • Are restaurants offering Curbside Pickup?

    Yes, we are now offering Curbside Pickup. Simply request in one of the following ways: 

    - Ordering over the phone: simply request when you place your order.

    - Ordering on Bostonpizza.com: leave a note in the Special Instructions during checkout.

    - Ordering on the Boston Pizza app: call the restaurant after you’ve placed your order.

    Call when you arrive, and we will bring your food right to your vehicle.

    For more information, visit our Curbside Pickup page. 

     


  • How do I use Contactless Payment for Curbside Pickup or Contactless Delivery?

    Contactless payment is available for Curbside Pickup or Contactless Delivery. Simply request credit card payment for your order over the phone or online.

    Use a tap-enabled credit card or select PAY ONLINE NOW when ordering online to pre-pay for your order (online pre-payment only available at participating locations).

    *Contactless payment not available when ordering Alcohol (available at participating locations only).


Dining Room & Sports Bar
  • Can I visit my local Boston Pizza?

    Our restaurants are all following provincial and municipal guidelines. Please call your local Boston Pizza to confirm if they are open and what their hours are.


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