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Our Response to COVID-19
Our Response to COVID-19

At Boston Pizza we're committed to helping protect the health, safety and peace of mind of our employees, guests and communities. We appreciate your patience as we work through this challenging time together and thank you for your ongoing support.

At Boston Pizza we're committed to helping protect the health, safety and peace of mind of our employees, guests and communities. We appreciate your patience as we work through this challenging time together and thank you for your ongoing support.

Our restaurants are beginning to reopen
Our restaurants are beginning to reopen

Our restaurants are beginning to reopen. We are now serving guests at 50% capacity across the country. 
Please call your local Boston Pizza to confirm if a location is open. 

Our restaurants are beginning to reopen. We are now serving guests at 50% capacity across the country. 
Please call your local Boston Pizza to confirm if a location is open. 

Your health & safety is our main priority
Your health & safety is our main priority

We have a part to play in helping get through this global health crisis by acting responsibly. We have implemented measures that support the health and safety of employees and guests at all our locations. 

Here's how we're supporting health and safety as recommended by health officials:

We have a part to play in helping get through this global health crisis by acting responsibly. We have implemented measures that support the health and safety of employees and guests at all our locations. 

Here's how we're supporting health and safety as recommended by health officials:

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Curbside Pickup
Curbside Pickup

We've introduced curbside pickup at our restaurants for all take-out orders, so you don't have to leave your vehicle. 

We've introduced curbside pickup at our restaurants for all take-out orders, so you don't have to leave your vehicle. 

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50% CAPACITY
50% CAPACITY

We are currently operating at 50% capacity limiting the number of tables in use. Please avoid sitting at marked tables.

We are currently operating at 50% capacity limiting the number of tables in use. Please avoid sitting at marked tables.

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Social Distancing
Social Distancing

We ask that you respect social distancing and keep 2M/6FT between others. Social distancing signage is displayed throughout the restaurant.

We ask that you respect social distancing and keep 2M/6FT between others. Social distancing signage is displayed throughout the restaurant.

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Increased Cleaning & Sanitation
Increased Cleaning & Sanitation

We have implemented strict cleaning procedures in our kitchens, dining rooms and take-out counters to ensure health & safety measures. 

We have implemented strict cleaning procedures in our kitchens, dining rooms and take-out counters to ensure health & safety measures. 

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Hand Washing & Sanitizer
Hand Washing & Sanitizer

Employees are adhering to rigorous hygiene policies including increased handwashing to protect themselves and others. Hand sanitizer will be available throughout the restaurants for guest use. 

Employees are adhering to rigorous hygiene policies including increased handwashing to protect themselves and others. Hand sanitizer will be available throughout the restaurants for guest use. 

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Protective Masks
Protective Masks

Employees will be wearing protective masks when working in kitchen or dining room areas to protect themselves and others.

Employees will be wearing protective masks when working in kitchen or dining room areas to protect themselves and others.

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Staff Health Screening
Staff Health Screening

Daily health checks will be conducted. Only staff who are symptom free will be working.

Daily health checks will be conducted. Only staff who are symptom free will be working.

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Single-Use Menus
Single-Use Menus

We are using single use menus in restaurants or digital versions that guests can access through their mobile devices. 

We are using single use menus in restaurants or digital versions that guests can access through their mobile devices. 

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Contactless Payment
Contactless Payment

All payment devices are constantly being sanitized. We encourage guests to use TAP enabled credit or debit cards when completing payment.

All payment devices are constantly being sanitized. We encourage guests to use TAP enabled credit or debit cards when completing payment.

A Message From Jim Treliving
A Message From Jim Treliving

April 25th, 2020

To all our Guests,

To say the last few weeks have been unusually trying and unsettling for everyone is an understatement. However, to watch how Canadians have risen to the challenge makes me deeply proud.  Whether it’s families staying safely at home, or our brave front line healthcare workers putting their own safety on the line to aid those most directly impacted by this horrid virus, or the service workers continuing to ensure mail is delivered, grocery store shelves are stocked and pharmacies remain open – it’s all truly impressive.

April 25th, 2020

To all our Guests,

To say the last few weeks have been unusually trying and unsettling for everyone is an understatement. However, to watch how Canadians have risen to the challenge makes me deeply proud.  Whether it’s families staying safely at home, or our brave front line healthcare workers putting their own safety on the line to aid those most directly impacted by this horrid virus, or the service workers continuing to ensure mail is delivered, grocery store shelves are stocked and pharmacies remain open – it’s all truly impressive.

Common Inquiries
  • How is Boston Pizza protecting their staff, employees and customers?

    At Boston Pizza, we are committed to continuing to help Canadians navigate through COVID-19 while protecting the health and safety of others. For more information, please refer to the list above for measure we are taking to protect employees and guests during this time.   


  • Have restaurant hours changed?

    In response to COVID-19 restaurant hours and service for dine-in, takeout and delivery will vary. Please call your local Boston Pizza to confirm. 


Take-out & Delivery
  • Are restaurant locations open for Take-out or Delivery?

    Restaurant hours and operations for take-out and delivery will vary. Please call your local Boston Pizza to confirm. 

    In response to COVID-19, we've implemented Curbside Pickup and Contactless Delivery to help protect the health, safety and peace of mind of our kitchen staff, delivery drivers and dine-at-home guests are.  Simply request over the phone when placing your order or in the 'special instructions' section online.


  • Are there any promotions running for take-out or delivery?

    Yes, for a limited time we're offering guests 10% off* Pickup orders online with promo code: 10OFF at checkout or over the phone. 

    Craving Pizza or Pasta? Try our Medium Pizza and Pasta Meal Deal starting at $29.99. 
     

    On Pasta Tuesday order one of our gourmet pastas dishes or create your own masterpiece for as low as $8.99.

    *Limited time offer. Some conditions may apply. Discount cannot be applied to alcoholic beverages except in Alberta. Cannot be applied to Meal Deals.

     


  • How do I request Contactless Delivery?

    You can request Contactless Delivery in the following ways:

    - When ordering over the phone: simply request when you place your order.

    - When ordering on Bostonpizza.com: leave a note in the Special Instructions durincg heckout.

    - When ordering on the Boston Pizza app: call the restaurant after you’ve placed your order.

    For more information, visit our Contactless Delivery page. 

     


  • Are restaurants offering Curbside Pickup?

    Yes, we are now offering Curbside Pickup. Simply request in one of the following ways: 

    - Ordering over the phone: simply request when you place your order.

    - Ordering on Bostonpizza.com: leave a note in the Special Instructions during checkout.

    - Ordering on the Boston Pizza app: call the restaurant after you’ve placed your order.

    Call when you arrive, and we will bring your food right to your vehicle.

    For more information, visit our Curbside Pickup page. 

     


  • How do I use Contactless Payment for Curbside Pickup or Contactless Delivery?

    Contactless payment is available for Curbside Pickup or Contactless Delivery. Simply request credit card payment for your order over the phone or online.

    Use a tap-enabled credit card or select PAY ONLINE NOW when ordering online to pre-pay for your order (online pre-payment only available at participating locations).

    *Contactless payment not available when ordering Alcohol (available at participating locations only).


Dining Room & Sports Bar
  • Can I visit my local Boston Pizza yet?

    Our restaurants are beginning to reopen. We are now serving guests at 50% capacity across the country. Please call your local Boston Pizza to confirm if a location is open. 


  • What if I don’t want to touch a menu?

    We have implemented Single-Use Menus at all reopened locations for the next little while and have removed all other items from our tabletops.  We can also help you access a digital version of our menu on your phone when you dine at Boston Pizza if that’s more comfortable for you


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